Privacy Policy
Privacy policy for F45 Training St. Lawrence Market
F45 Training St. Lawrence Market values clear, practical privacy standards. This privacy policy explains how information may be collected, used, stored, disclosed, and protected when you visit this website, contact the business, request information about classes or memberships, or submit details through the inquiry form. For the purpose of this policy, the business is identified as F45 Training St. Lawrence Market, located at 106 Front St E, Toronto, ON M5A 1E1, Canada, reachable by phone at +1 416-846-0800 and by email at [email protected]. If you do not agree with this policy, you should avoid submitting personal information through the site.
The information collected may include your name, email address, telephone number, preferred contact method, class or membership interests, and any details you voluntarily include in your message. If you contact the business directly by phone or email, additional information may be created in the normal course of communication, such as appointment notes, scheduling preferences, or follow-up records. Basic technical information may also be collected automatically through website operation, such as browser type, device category, general usage patterns, referral source, approximate location derived from IP data, and pages viewed. This type of information is generally used to understand website performance, improve usability, and help protect the site from misuse.
Your information may be used to respond to inquiries, explain available training options, discuss trial sessions or memberships, confirm appointments, provide customer support, maintain internal business records, improve services, review demand patterns, and protect the security and integrity of the website and business operations. Information may also be used to send important service-related communications, such as updates about your inquiry, booking changes, or membership-related next steps where appropriate. The business does not need your information for unrelated purposes and should not use your contact details in ways that are inconsistent with the reason you submitted them.
Personal information may be shared only where reasonably necessary to operate the business, comply with legal requirements, protect rights, or support essential service functions. This can include website hosting providers, email platforms, customer relationship tools, scheduling systems, payment processors if relevant, legal or accounting advisers, and authorities when disclosure is required by law. Information is not sold as a standalone product. Any third-party service provider engaged to support operations should be expected to handle data under contractual or professional obligations appropriate to the service they provide.
Inquiry submissions and related contact records should not be retained for more than 24 months unless a longer period is required for an active customer relationship, legal compliance, dispute handling, or another legitimate operational reason. Where records are no longer needed, they should be securely deleted, anonymized, or otherwise disposed of in a reasonable manner. The business may keep aggregated or de-identified information for analytics, planning, and service improvement because that information does not directly identify individuals.
Reasonable steps should be taken to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures may include access controls, secure service providers, password protections, and internal limitations on who can review customer inquiries. Even so, no website, inbox, or transmission method is completely risk free. You should avoid sending highly sensitive health, financial, or identity information through general contact forms unless specifically requested through a secure process.
This website may use cookies or similar technologies to support core site functionality, remember basic preferences, understand traffic patterns, and improve the visitor experience. Cookies may also help identify technical issues or measure how visitors navigate the site. Most browsers allow you to control cookies through settings, including blocking or deleting them, although doing so may affect how parts of the website function. If analytics or related tools are used, they should be applied in a way that is proportionate to legitimate business needs.
If you are located in Canada, the European Union, or another jurisdiction with privacy rights, you may have rights to request access to your personal information, request correction of inaccurate details, withdraw consent where consent is the legal basis for processing, request deletion where applicable, or object to certain uses of your information. For individuals in the European Economic Area, this may include rights associated with the General Data Protection Regulation, including access, rectification, erasure, restriction, objection, and data portability where legally applicable. To make a privacy request, contact the business using the details listed in this section. Reasonable verification may be required before a request is fulfilled.
This policy may be updated from time to time to reflect operational changes, legal developments, revised website practices, or service adjustments. The latest version published on this page will govern current use of the site. If changes are material, the business may update the effective notice on the website or otherwise take reasonable steps to bring them to users' attention. Questions about this privacy policy, privacy practices, or data handling requests should be directed to F45 Training St. Lawrence Market at [email protected], by phone at +1 416-846-0800, or by mail at 106 Front St E, Toronto, ON M5A 1E1, Canada.